Expert Consumer and Trading Standards Lawyers

Blake Morgan is an expert consumer and trading standards law firm with nationwide offices.

We specialise in providing compliance advice for both established and start-up businesses relating to consumer protection and trading standards legislation.

We advise clients in relation to labelling, packaging and marketing claims. We regularly represent individual and corporate clients in Trading Standards investigations and prosecutions, and also advise in relation to Advertising Standards Authority investigations and proceedings before the Committee of Advertising Practice.

We represent companies involved in commercial disputes arising from issues concerning marketing practices and claims, to include issues concerning the comparative advertising directive and the quality and fitness for purpose of goods.

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Main Areas Of Practice


Our specialists can advise you in relation to consumer protection legislation relevant to specific products, and requirements under the General Product Safety Regulations 2005 and the Electrical Equipment (Safety) Regulations 2016. We advise on the provision of information to consumers in instruction and marketing material, including returns policies, and the distinct legal duties relating to manufacturers, importers and distributors.

Due Diligence Procedures

Our expert legal advice covers due diligence procedures and staff training relating to marketing claims and pricing procedures (reference pricing and discounts).

Marketing Claims

Our expert consumer protection lawyers can advise you in relation to how best to take your product to market, to include how to address various marketing claims, particularly where comparative advertising and disputes with competitors may be an issue.

Consumer Claims

Our expert consumer protection lawyers are able to advise and act on your behalf in relation to claims by consumers under the Consumer Rights Act 2015. Our specialists are able to advise you in relation to defending and pursuing civil claims for compensation for breach of contract/negligence resulting from consumer protection/marketing issues. We also advise on recoverability of losses from other parties.

Risk and Crisis Management

We have a critical incident protocol service for clients with a 24/7 advice service. We are able to assist you at short notice at any time to deal with business-critical incidents and work with you to protect your brand and reputation.

Enforcement

Our specialists can advise you in relation to the exercise of statutory investigative powers by regulators, such as Trading Standards. We can advise you in relation to all aspects of a regulatory investigation concerning allegations of misleading marketing or unfair trading.

Prosecution

We advise clients facing prosecution for allegations of breaching the Consumer Protection from Unfair Trading Regulations 2008. We also advise on proceedings under the Enterprise Act 2002 and allegations relating to the provision of consumer information, such as alleged failures to provide adequate information about the rights of consumers to cancel contracts.

Strength in Depth

We have a dedicated and experienced team of solicitors and barristers able to advise and appear on your behalf in the event of a criminal prosecution in any Court. We have extensive experience of assisting clients to deal efficiently and effectively with any case.

Our Clients


Our Consumer and Trading Standards team works with SMEs and micro businesses right up to UK trading entities of large multinationals and PLCs. We also advise directors concerned with individual liabilities, regulatory agencies and public bodies.

Highlights


Advising an international company in relation to proceedings before the Committee of Advertising Practice following allegations of misleading marketing.


Acting on behalf of national companies in criminal prosecutions by Trading Standards under the Fraud Act 2006 and Consumer Protection from Unfair Trading Regulations 2008 relating to cancellation rights and pricing practices; and acting for Directors and Sole Traders accused of manipulation of internet reviews and social media for commercial gain.


Advising an international retailer on the impact of the Consumer Rights Act 2015 in relation to its returns policy for 'click and collect' items.


Our Experts


Karl
Foster
Legal Director

Cardiff

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Tom
Walker
Senior Associate Barrister

Cardiff

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Heather
Welham
Associate

Southampton

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Rob
Jefferies
Senior Solicitor

Reading

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